Simple. At Cyan Canyon we have high regard for the privacy that our customers want and we ourselves would like to enjoy. Therefore, Cyan Canyon only collects personal information that is necessary for smooth transactions. This personal information never goes to anyone outside of Cyan Canyon for any reason.

  1. The Cyan Canyon Site: this privacy statement applies to the entire extent and all purposes of the Cyan Canyon website. Currently, all pages on the Cyan Canyon Site will render the prefix "www.cyancanyon.com" in your browser's address bar. Cyan Canyon provides links to other sites outside of and not affiliated with this site. Cyan Canyon does not control the privacy policies on these sites. Users are encouraged to check the privacy statements on these sites as policies may vary.

  2. Personal information we collect: Personal information refers to that information which specifically identifies a person, company, or household. Cyan Canyon collects personal information only when users specifically contact or deal with Cyan Canyon, so that we can effectively provide return contact, fulfill customer orders and create a smooth, hassle-free experience. Information that may be collected by non-purchasing visitors are the name, company name, ZIP code, and e-mail address. When visitors make a purchase, other information may be collected such as the phone number, mailing address, and payment information.

  3. Non-personal information we collect: Non-personal information refers to general information that does not specifically identify any person, company, or household. This information is collected wholly for the purpose of reporting statistics on the trends and usage of the Cyan Canyon website. Information we collect may include things like referring URL, type of browser, site navigation characteristics, and the IP address.

  4. How we use collected information: Cyan Canyon uses the information we collect to create the best possible experience for you. Information may be used for:

• Completing orders and transactions.
• Sending receipts and order status updates.
• Providing return contact and customer service.
• Market research, in order understand customer needs and personalize products and services.
• Product promotion in cases where the visitor specifically requests this information (see section 6).

Information that has been taken over our secure server in a purchase transaction is used only for that specific transaction and is not kept in any database at Cyan Canyon. Cyan Canyon does not and will not sell, rent, lease, or otherwise distribute information collected about site visitors or customers to anyone. We do not have any marketing information relationships that include the sharing of information, nor do we buy consumer information from anyone.

  5. Cookies: Cookies are very small files that a website may write to your hard-drive in order to "remember" certain things as you go through a website (such as shopping cart contents). Cookies do not allow access to any personal information or other files on your computer. There are two types of cookies; Session cookies are used each time you visit a website and are removed when you leave. Permanent cookies remain on your computer and can be accessed each time you return to a website. Cyan Canyon uses session cookies to keep track of certain actions that will be recorded into our website statistics files. We also use session cookies to maintain the contents of your shopping cart each time you visit. Cyan Canyon does not use any permanent cookies.

  6. Your Choices: Cyan Canyon provides you the option of receiving correspondence about news, new or updated products, and services that may be of interest to you. When we request an e–mail address for return contact, there may be an option to receive occasional information from Cyan Canyon. Checking this option will allow us to add your name to a mailing list. Without checking this option, you will only receive necessary, requested return contact. If you do choose to receive occasional information from Cyan Canyon, there will be an option included with every correspondence to remove yourself from our lists. If the need arises for us to collaborate with other businesses in order to bring you the products and services you need, we will not share your personal information with that business until your specific permission is obtained.

  7. Contact us: If you have any questions or comments about our privacy policy, we encourage you to contact us.